DATA PROTECTION AND PRIVACY IN UNIVERSITY LIBRARIES: ASSESSING THE KNOWLEDGE AND PREPAREDNESS OF UNIVERSITY CHIEF LIBRARIANS

Abstract

Purpose- This research aimed to assess the existing knowledge and preparedness of university librarians in Pakistan regarding privacy and data protection issues.  

Methodology- Keeping in view the study's exploratory and explanatory goals, a sequential mixed methods approach was employed, combining both quantitative and qualitative methods. The study consisted of two phases, with final results derived from the integration of both data types. The questionnaire was used to collect data from University Chief Librarians (UCLs) of 105 universities of Punjab and Federal area of Pakistan.  

Findings- The findings revealed that all the participants have good level of awareness regarding privacy and data protection issues. However, a majority of participants lacked awareness of data protection laws, including the Data Protection Act 2018. The findings also illustrated that UCLs emphasized that they should educate the users  regarding the importance of privacy and data protection issues, and also the consequences they may face in case of data leakage. The study found that majority of respondents emphasized the need for comprehensive training on data protection and privacy issues.

Limitations – The population of the present study consists of only UCLs of universities, however due to the absence of these in some universities; data were collected from librarians and deputy librarians.

Practical Implications – The study will help to understand the awareness level of UCLs about privacy and data protection issues and provide an opportunity for university authorities to arrange training programs for the UCLs to enhance their capabilities to deal the data protection issues.