FINANCIAL INCLUSION: HOW DIGITAL BANKING IS BRIDGING THE GAP FOR EMERGING MARKETS

Abstract

Digital banking has emerged as a key driver in enhancing financial inclusion, particularly in emerging markets where traditional banking infrastructure is often limited or inaccessible. This paper explores how digital banking services, including mobile banking, digital wallets, and online payment systems, are bridging the financial gap in these regions. By providing access to essential banking services such as savings, credit, insurance, and payments, digital banking offers previously underserved populations, including rural and low-income individuals, the opportunity to participate in the formal financial system. The qualitative methodology is used in this research to analyze the data effectively using the techniques of interviews, surveys and focus group to get a valid and authentic data which is presented in the forms of themes. The findings reveal that digital banking is playing a very transformative and significant role in revolutionize the traditional banking methods by providing top-notch financial services, empowering the women and an equitable financial system for all the people.