A REVIEW OF TECHNOLOGY IN RECRUITMENT: QUALITY AND EFFICIENCY

Abstract

The purpose of this study was to investigate the impact that Technology-Assisted Recruitment (TAR) tools have on the quality of recruitment and how they have an influence on the degree of efficiency. The research was conducted with reference to banks in Karachi city. Increasing the frequency with which human resource management makes use of emerging technological trends has resulted in an increase in the efficiency of a variety of operations that it carries out, and the selection of applicants is not an exception. This article discusses different TAR technologies, including applicant tracking systems (ATS), artificial intelligence (AI), and personal assistants (PA), with the purpose of analyzing the influence these tools have on time-to-hire, candidate-job fit, and recruiting success. A survey was conducted of fifty human resource professionals working for various banks. These individuals were chosen for this research by using a standardized questionnaire. For analyzing the data that was gathered, both inferential and descriptive statistics were used. Based on the findings, it is evident that the use of TAR tools in the recruitment process has a favorable influence on the reduction of time, the quality of applicants, and the overall experience that candidates have throughout the recruiting process. On the other hand, concerns around equal opportunity in recruiting and bias in algorithmic processes were also brought up. This leads to the conclusion that it is essential to incorporate the usage of TAR tools in order to improve the process of recruiting while also advocating morally appropriate standards for such systems.